Shipping & Returns

All prices indicated in the site  online are in Canadian dollars. Taxes are not included.

You can do your payment by PayPal, VISA, MasterCard, and other payment accepted by Paypal, Wire Transfer (TT) or Cash on Delivery. We can do delivery in Montreal area (Montreal, Laval, North Shore and South Shore)

Prduits SYCOM, a company located in Laval, Qc, Canada, owns the online store (

Exchange can be done by presenting this invoice and returning the product in its original condition within a delay of tree (7) days following the reception. The customer pays the shipping and forwarding fees.

No goods can be returned for exchange without our authorization. Return Merchandise Authorization (RMA) is required before sending the goods.

Cameras, DVR, and other products, if the conditions of use and installation are met, are guaranteed one year. The customer must pay the shipping and forwarding. 

Produits SYCOM does not warrant accessories and consumable products, such as Powe supply, power adapters, cable,  connector, etc.